Appointments

* PLEASE DO NOT USE THIS WEBSITE TO BOOK APPOINTMENT- CONTACT SURGERY 0121 273 0056 to set up password if you wish to book appointments online 

Consultations are by appointment and we offer the following types:

• Same Day and Next Day Appointments can be booked if urgent or in an emergency.
• Pre-booked Appointments can be booked from 2 days to 2 weeks in advance.
• Telephone Consultations are provided throughout the opening time of the Surgery during week days. 
• Online appointment- see below
• * PLEASE DO NOT USE THIS WEBSITE TO BOOK APPOINTMENT. CONTACT SURGERY FOR FURTHER INFORMATION AND TO SET UP PASSWORD FOR ONLINE APPOINTMENT AND REPEAT PRESCRIPTIONS- THANK YOU

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Hospital Referrals

In case of a hospital referral, the doctor will notify the hospital electronically and you will be provided with the information required to "choose and book". With this Information you will be ably to to ring hospital to check your appointment. 

If you have a preference for a particular hospital, please notify your doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

EVERY MONTH MANY APPOINTMENTS ARE MISSED, PLEASE HELP US TO IMPROVE ACCESS TO OTHER PATIENTS WHO MAY NEED THIS APPOINTMENT-  THANK YOU (ON BEHALF OF PATIENTS PARTICIPATION GROUP{PPG})

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).